Highlights of the FHWA Report Include:
• Movers may give binding estimates.
• Non-binding estimates may not be accurate; actual charges may often exceed the estimate.
• Specify pickup and delivery dates in the order for service.
• The Bill of Lading is your contract with the mover... READ IT CAREFULLY... If you have any questions ask your mover.
• Be sure that you understand the extent of your mover’s liability for loss and damage.
• You have the right to be present each time your shipment is weighed.
• You may request a reweigh of your shipment.
• If you have moved on a non-binding estimate, you should have enough cash or a certified check to pay the estimated cost of your move plus 10 percent more at time of delivery.
Unresolved claims for loss or damage may be submitted to arbitration. Ask your mover for details.